LC Email Dedicated Domain and IP

Modified on Tue, 8 Oct at 1:08 AM

Email marketing is a great way to reach customers and increase sales. But if you're not careful, you could end up in trouble. A dedicated sending domain gives you control over what appears to be coming from your business. That means you can avoid spam filters and other issues that might get your messages caught by unwanted mail servers.

Don't let your email marketing efforts go unnoticed! Get started right away with a dedicated sending domain.


Here are instructions for common DNS providers:


Dedicated Sending Domain Setup on Godaddy (LC Email)

  • GoDaddy
  • Google Domains
  • Hostgator
  • Hover
  • Namecheap
  • Squarespace


What is a Dedicated Sending Domain?


A dedicated sending domain allows you to send emails that appear to be coming from your brand, which can help you maintain a better reputation with email services. Any account or user can create a dedicated sending domain, and it's quick and easy.


By default, all emails sent from the platform will show the name of the email-sending servers in the "sent on behalf of" or "sent via" email headers:



If your sending domain is listed below, you are using the email system's default domains:

  • mg.yourdomain.org
  • mg.yourdomain.net
  • replies001.yourdomain.com
  • replies.yourdomain.com
  • replies000.yourdomain.com
  • ec1.yourdomain.org
  • ec1.yourdomain.net



When you set up your own custom mail server domain, you will see a different "mailed-by," "sent on behalf," or "sent via" field.


How to Create a Dedicated Sending Domain


You can create multiple sending domains under your account and make one active.


  1. Navigate to SettingsEmail SettingsEmail Services.
  2. If you are in the email system, you can find the Dedicated Domain button. Please switch to the email system to create a custom sending domain.
  3. Click the Dedicated Domain button.

    4. Add your domain details.

    Here are instructions for common DNS providers:

    Dedicated Sending Domain Setup on Godaddy (LC Email)

    • GoDaddy
    • Google Domains
    • Hostgator
    • Hover
    • Namecheap
    • Squarespace



5. Verify Domain


Apply your new DNS records to your company’s DNS provider’s platform to activate the sending domain. Every domain host will have a slightly different method of doing this.



How to set up a dedicated sending domain for notification emails?


You can a sending domains under your account only for notification emails like Sub-account / User created.


Navigate to Settings - >  Email settings - >  Email Services


If you are in the LC email system, you can find the Dedicated domain button. Please switch to the LC email system to create a custom sending domain.

Click the 'Dedicated domain' button.


Add your domain details in Notification Section.


Here are instructions for common DNS providers:

Dedicated Sending Domain Setup on Godaddy (LC Email)

  • GoDaddy
  • Google Domains
  • Hostgator
  • Hover
  • Namecheap
  • Squarespace


Note


Verify Domain


Apply your new DNS records to your company’s DNS provider’s platform to activate the sending domain. Every domain host will have a slightly different method of doing this.





How to set up set up specific sending sub-domains for Workflows, Bulk Actions, Email Campaigns, etc.




If you'd like to use different sending sub-domains for things like Workflows, Email Campaigns, Bulk Action Emails, and Manual 1-to-1 emails, you can configure that by navigating to Sub-account Settings - Email Service -> SMTP Service -> Dedicated Domain and IP -> Domain Configuration





Frequency Settings(This feature is recommended for high-volume senders)




You can set up default "From address and Email" for dedicated domains under your account only for the Sub-account created domains.



Navigate to Sub-account Settings - Email Service -> SMTP Service -> Dedicated Domain and IP -> Set headers under dedicated domain.


FAQ


How to choose a sending domain name for my account?
It is best to use a unique subdomain that is not used for any other purpose. A subdomain is a secondary part of your root domain. For example, if your dedicated sending domain is hello@mg.yourbrand.com, your subdomain would be the “mg” portion.



I've added a domain that is not verified at the time, and some records are not verified. How do I generate an SSL Certificate for Dedicated Sending Domain (LC - Email)?

  1. Navigate to SettingsEmail settingsDomain services.
  2. All the unverified domains will be in an inactive state.
  3. You will be able to see the same records and unverified records. Once you have added all the records, click the Verify button again, and this will generate an SSL certificate.


How to delete a domain?

  1. Navigate to SettingsEmail settingsDomain services.
  2. Click on the three-dot menu and select the Delete button.

How to move sending domain from Mailgun to LeadConnector?


It’s simple: delete the domain from Mailgun and create the same in LeadConnector.

  1. Go to SendingDomain Settings and ensure the correct domain is selected in the top right dropdown.
  2. Scroll down to the bottom and click Delete.

How to set a dedicated domain as active/default?


Check the checkbox to mark it as active/default.




While trying to add a dedicated domain, it says the domain is already pointing: 'Domain already pointing to email server!'
We can look up the domain MX and SPF records using https://mxtoolbox.com/supertool3 .Any MX or SPF records will cause the system to reject the domain, even if they are our records, so we will need to remove them.




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