Manage Sub-account Email Settings and Migration in LC Email

How to Filter Email Providers for Accounts

Navigate to Settings -> Email Services -> Location Settings and click the "Filter" button. All your account email service records will be available on the page.

We have three options in the Filter:

1. LeadConnector
2. Mailgun
3. Others (account using their own email service provider)

Filter by LeadConnector

• This option allows you to find all accounts that use LeadConnector as their default email service. 
• You also have the flexibility to combine filters to narrow down your search further. For example, you can filter accounts by both domain name and email validation status simultaneously.
• Filter by Dedicated Domain name.
• Filter by Email validation enabled/disabled account.

Filter by Mailgun

• This option allows you to find all accounts that use Mailgun as their default email service.
• You have the option to filter by Mailgun dedicated domain.

Filter by Other

• This option allows you to find all accounts that use their own email service providers.

Migrate an Account Over to LC - Email

• Navigate to Settings -> Email Services -> Location Settings.
• Choose the account and click the Pencil icon.

• Choose LeadConnector, select your dedicated domain, or set Fallback to Default (platform default domain), and save the settings.

Bulk Migration of Accounts to LC - Email

1. Navigate to Settings -> Email Services -> Location Settings and click the "Filter" button. All your account email service records will be available on the page.

2. Based on your filter, you can move the account to LC Email. Discover more about our filtering capabilities by clicking here.

3. Example for moving Mailgun accounts to LC Email:

• Transfer all Mailgun accounts or specific Mailgun dedicated domain accounts.

• Navigate to Settings -> Email Services -> Location Settings and click the "Filter" button.
• You have two options:
• Select Mailgun to filter all the Mailgun accounts.
• Select Mailgun and a dedicated domain to filter all accounts associated with Mailgun dedicated domains.
• All Mailgun accounts will be filtered. Click the checkbox near the Location name and use the "Select all" option in the table header.

• Click the "Manage" button and select Migrate to LC under the Request type. Click Confirm to select the LC dedicated domain. 

• Choose the dedicated domain and click Confirm to migrate the accounts to LC Email.

Include LC - Email Dedicated Domains for Accounts

• Navigate to Settings -> Email Services -> Location Settings.
• Choose the account and click the Pencil icon.

Frequently Asked Questions

• Can I Transfer a Dedicated Domain from One Account to Another?
  You have to delete the domain and add it to the other account.

        Or

        Add the domain at the platform level and share it with one or more accounts. Click here to learn more.

• Can I Share a Dedicated Domain with Accounts?
  Yes, you can share it with accounts.
• Filter the accounts using the filter or by name and click Manage.
• Select Migrate to LC under Request type and select the domain.

Note: By default, the platform's default dedicated domain will be shared with accounts that do not have a dedicated domain.

• Can I Share a Dedicated Domain from One Account with Other Accounts?
  No, domains created under an account cannot be shared with other accounts or with the platform.