Understanding CC and BCC in Email Communication

Our email composer is equipped with features like CC (Carbon Copy) and BCC (Blind Carbon Copy) that streamline how you share information with multiple recipients, enhancing your overall emailing experience.

What Are CC and BCC?

Think of CC as a way to include someone in your email conversation openly. For instance, if you're emailing a group of friends but also want to keep your teacher informed, you would add your friends' email addresses in the "To" field and your teacher's email in the "CC" field. This way, everyone knows who received the email.

On the other hand, BCC allows you to include a recipient secretly. If you wish to inform your teacher without letting your friends know, you would place their emails in the "To" field and your teacher’s email in the "BCC" field. Your friends won’t know that your teacher also received the email, maintaining confidentiality.

When Should You Use CC and BCC?

• Project Updates: When updating classmates about a project and wanting your teacher to stay informed, use CC.

• Customer Communication: If you’re coordinating with a customer and need to keep your boss or other team members in the loop, CC them.

• Confidential Conversations: For sensitive matters where you need to involve someone discreetly, like informing a counselor without the main recipient knowing, use BCC.

• Mass Emails: When sending a general announcement to multiple recipients but prefer not to expose everyone's email addresses, use BCC.

• Vendor Coordination: If you need to communicate with multiple vendors, place the primary contact in "To" and CC the others to keep everyone in the loop.

How to Use CC and BCC

1. Start Composing: Begin by clicking "New Email" or "Reply" in your email platform.

2. Locate CC and BCC: You’ll find the CC and BCC fields next to the "To" field.

3. Add Recipients: Click on the CC or BCC fields to enter the email addresses. You can type them manually or select from your contacts.

4. Close Fields: Once you’ve added all the necessary email addresses, click on CC or BCC again to close these fields and save your selections.

5. Syncing Changes: Any changes made within our system will sync with your other email services, like Gmail or Outlook, and vice versa.

6. Replying: If you receive an email with CC or BCC recipients, selecting "reply all" will include everyone in your response. However, you cannot remove CC or BCC recipients from an ongoing conversation.

Now that you understand CC and BCC, you can use these tools to manage your email communications effectively, whether you're sharing information openly or maintaining privacy when needed. Enjoy the enhanced control over your email exchanges!