WhatsApp provides a powerful way to engage with your clients instantly, combining elements of both SMS and Facebook Messenger. Known for its high visibility, quick response times, and interactive messaging features, WhatsApp is an essential tool for maintaining effective communication. You can monitor all your WhatsApp interactions directly within the Conversations section of your system.
Crafting messages on WhatsApp is straightforward. You can either type your message directly, just as you would with an SMS, or utilize predefined WhatsApp templates by clicking on the dog-eared paper icon.
The dollar sign icon allows you to send a payment request directly through WhatsApp by including a payment link, simplifying the payment process for your customers and making transactions more efficient.
WhatsApp messages within your conversation log can be easily recognized by the distinctive green icon.
Similar to messaging on Facebook and Instagram, you must respond to a client's WhatsApp message within 24 hours of their last message. The platform operates like any other messaging service, allowing you to include links, media, and personalized content, which can enhance your messages and increase engagement.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article