The "Unassign User" action within your workflow allows you to effortlessly detach a user from a contact record. This can be particularly useful after an event, such as when a team member completes a manual SMS or phone call. This automated action streamlines your processes by efficiently unassigning users.
How to Set Up an Unassign User Workflow
To implement this, simply click on the "+" icon to create a new workflow action and choose "Unassign User." Once this action is triggered within the workflow, the user linked to the contact will be removed automatically.
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