Your CRM offers a straightforward migration tool that allows you to easily transfer your courses from Kajabi, ensuring that all your published lessons are preserved and ready for use on your new platform. This guide provides detailed instructions on how to successfully complete the migration process, along with tips for resolving common issues that may arise.
Important Notice:
Only Published Content: The migration will include only published lessons from Kajabi. Assignments, quizzes, and assessments will not be transferred.
Theme Recommendations: For the best results, it's recommended to use the "Encore Site" theme for your Library section and the "Premier Product" theme for your Product section.
Step 1: Starting the Import Process
Navigate to the Membership Area:
Log in to your CRM account and go to the ‘Products’ section within your Membership Area.
Here, you can either create a new product or choose to import an existing course.
Select Import from Kajabi:
To begin the migration, choose the 'Import from Kajabi' option.
Step 2: Entering Required Information
Input Kajabi Credentials:
Enter the email address associated with your Kajabi account.
Provide your Kajabi password.
Input the Kajabi domain you wish to migrate from.
Once all details are entered, click 'Import' to initiate the process.
Completion of Migration
After following these steps, your courses will be successfully imported into your CRM, making them available for further management and distribution on your new platform. Whether you're moving your entire educational platform or just selected courses, this process ensures that your content remains organized and accessible.
Frequently Asked Questions (FAQs)
Q: Why does the "Course Import Failed" error occur?
Theme Mismatch: Make sure that the selected theme during import is compatible with your course content.
Credential Errors: Double-check that the username and password you've entered are correct, as incorrect credentials will cause the import to fail.
Domain Issues: Verify that the domain provided is correct and properly configured with the "/login" path (e.g., "domainName/login").
User Cancellations: If you cancel the import process, you will need to start the process from the beginning for any further attempts.
Q: What leads to an Authentication Error?
Authentication errors usually happen due to incorrect credentials or domain information. Make sure to carefully review and verify these details before starting the import to avoid this issue.
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