Using Apple Pay and Google Pay in order forms

Accepting Apple Pay and Google Pay in your order form is a great way to improve the purchase experience for your customers. These payment methods offer convenience, security, and speed that traditional payment methods cannot match.

How to Use Apple Pay and Google Pay in the Platform

Stripe allows Google Pay to display by default alongside the credit card option. Turn the toggle on the integrations page and complete the additional requirement of registering domains with Stripe to display Apple Pay.

Once completed, Google Pay and Apple Pay will show alongside the credit card option on order forms. Recurring payments and upsells are supported with Apple Pay and Google Pay.

PayPal will only display if enabled under Payments ➝ Integrations.

Customers will see Apple Pay and Google Pay based on their geographic location and web browser. They will be able to use these options based on whether they have a payment method associated with their Google or Apple account. Google Pay/Apple Pay will only appear if these conditions are met, along with the default credit card option.

• Supported Browsers: Chrome Desktop, Chrome Android, macOS Safari, iOS Safari, and Microsoft Edge for Windows.
• Countries and Regions that Support Apple Pay
• Countries that Support Google Pay

Please Note: This capability only works with version 2 funnels. Refer to this article to learn how to upgrade version 1 funnels to version 2.

If the browser is outdated, Apple Pay or Google Pay is not supported in the customer's country, or the customer has not added a relevant credit card to their Apple/Google account, Apple Pay or Google Pay options will not appear. The customer will still see the credit card option.

How to Enable Apple Pay and Google Pay

Using Stripe Connect under the Payments ➝ Integrations page is the primary requirement. If you’re using Stripe APIs to connect to Stripe, please use Stripe Connect to use this feature. Once you have connected your Stripe account, a toggle is available to enable Apple Pay and Google Pay on the order forms.

Troubleshooting Apple Pay

1. The toggle to enable Apple Pay and Google Pay should be turned on while Stripe is connected to the location.
2. Ensure Apple Pay is available in your country.
3. Confirm that the domain hosting the funnel is registered with Stripe, an additional requirement for Apple Pay.
   • Visit your Stripe dashboard to check if the domain is listed in the Web Domains section.
   • If the domain is not listed, manually add it by clicking Add New Domain. For quick resolution, raise a ticket if it doesn’t automatically register when the toggle is turned on.
4. If the domain appears registered, ensure the domain association file is hosted for that domain. The file should download upon visiting https://example.com/.well-known/apple-developer-merchantid-domain-association for https://example.com.
5. The browser or device meets the following requirements:
   • Customer is using Safari, starting with iOS 10 or macOS Sierra.
   • List of compatible devices with Apple Pay
   • List of participating banks with Apple Pay

Troubleshooting Google Pay

1. The toggle to enable Apple Pay and Google Pay should be turned on while Stripe is connected to the location.
2. Ensure Google Pay is available in your country.
3. The customer should be using Google Chrome or Safari.
4. The customer must have a valid card registered with Google Pay.

FAQ

What will differ in my reporting of transactions and orders?
There will be no change in the reporting or tracking of transactions and orders. Stripe treats Apple Pay and Google Pay payments as card payments, and all orders purchased through Apple Pay or Google Pay will reflect on the Orders/Transactions/Subscriptions page.

What is the difference in Stripe pricing for transactions processed through credit cards and Apple/Google Pay?
There is no difference in pricing between credit card transactions and Apple Pay/Google Pay transactions. They are charged similarly to credit card transactions.

I'm using PayPal as my payment provider instead of Stripe. Can I provide Apple Pay and Google Pay to my customers?
No, Apple Pay and Google Pay can be provided as payment methods only through Stripe Connect in version 2 funnels.

Can I enable other payment methods like bank redirects and ACH as well?
Currently, only Apple Pay and Google Pay can be enabled using Stripe. Enabling additional payment methods will be available in Q3/Q4 2023.