Contacts and Bulk Actions - FaQs

Modified on Fri, 11 Oct at 4:53 AM

General Questions

Why do I need to confirm my contacts have consented to hear from me while importing contacts?


Two main reasons why the consent from contacts is helpful while importing contacts:


  • Protect Your Sending Reputation: Importing bulk contacts without proper consent can lead to higher bounce and spam rates, negatively impacting your sending reputation.
  • Prevent Issues with Purchased or Rented Lists: Even if some lists claim to have opt-in consent, they may not be suitable for marketing communication tools. Contacts from purchased or rented sources are likely to bounce, unsubscribe, mark emails as spam, and may cause blocklistings.

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