How to Connect Sendinblue SMTP with Your CRM

Modified on Fri, 13 Sep at 10:38 AM

If you're looking to link your CRM with an external email provider, this guide will walk you through connecting Sendinblue SMTP to your system. Here's how to configure Sendinblue as your email service provider through the "Other" SMTP setting.

Preliminary Steps: Setting up Sendinblue SMTP

Before configuring Sendinblue SMTP in your CRM, you'll need to set up a new sender in your Sendinblue account and obtain the necessary SMTP details.


Step 1: Add a New Sender in Sendinblue


1. Log in to your Sendinblue account and click on your profile icon in the top-right corner.


2. From the dropdown, choose "Senders & IP" and select "Senders." This menu allows you to manage the sender identities for your outgoing emails.

Senders Menu

3. Click the "Add a Sender" button and fill in the "From" name and "From" email fields. These will be displayed in your recipients' inboxes.

Add Sender

4. Save your changes once you've entered the sender details.


Step 2: Obtain SMTP Details from Sendinblue


1. Once you’ve set up your sender, navigate to your profile at the top-right of the screen and select "SMTP & API."

SMTP & API Menu

2. Under the "SMTP" tab, you will find the necessary details such as SMTP server, port number, and your API key.

SMTP Details

3. Copy the SMTP information, including the master password, which will be needed during the CRM setup.


Step 3: Integrating Sendinblue SMTP with Your CRM


1. Head to the settings section of your CRM and locate the "Email Services" option.


2. Click "Add Service" to begin connecting Sendinblue to your CRM.

Add Email Service

3. When choosing your SMTP provider, select the "Other" option to manually enter the details for Sendinblue.

Other SMTP Provider


Step 4: Fill in SMTP Configuration

Now, configure the required fields with the Sendinblue SMTP information:

  • Provider Name: Name your SMTP provider for easy reference.

  • SMTP Server: Enter the SMTP server details from your Sendinblue account.

  • Port Number: Input the port number (typically 587 for Sendinblue).

  • Username: This is the email address associated with your Sendinblue account.

  • Email: Enter the email you will use for sending messages.

  • Password: Paste the master password you retrieved earlier from Sendinblue.

SMTP Configuration

Step 5: Save Your Settings

Finally, ensure that all the settings have been entered correctly, then save your configurations. Your CRM is now successfully connected to Sendinblue SMTP, and you can begin using it for email communications.

Save Settings


By following these steps, you'll be able to easily integrate Sendinblue SMTP into your CRM and start sending emails efficiently.

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