Setting Up a Subdomain with NameCheap

Modified on Tue, 3 Sep at 6:06 PM

To get started with creating a subdomain in NameCheap, follow these instructions carefully:

Step 1: Access Your NameCheap Account

Begin by logging into your NameCheap account using your username and password.


Step 2: Navigate to Your Domain List

Once logged in, locate and click on the "Domain List" from the main menu.

Step 3: Locate Your Domain

Use the search function to find the specific domain you wish to add a subdomain to.

Step 4: Manage Your Domain

On the right side of the domain entry, click the "MANAGE" button.

Step 5: Open Advanced DNS Settings

Navigate to the "Advanced DNS" tab at the top of the page.

Step 6: Add a New DNS Record

Click on "ADD NEW RECORD" to begin setting up your subdomain.

Step 7: Choose Your Record Type

In the first column, select either "A Record" or "CNAME" depending on your requirements.

Step 8: Specify the Subdomain Name

Enter the desired subdomain name (e.g., "book") in the "Host" field, leaving out the main domain name.

Step 9: Input the IP Address

Under "IP Address," input the IP "34.68.234.4."

Step 10: Save Your Settings

Confirm your changes by clicking on the green checkmark to save.


Connecting Your Subdomain to the CRM

After setting up your subdomain, you'll need to link it to your CRM to ensure it directs traffic correctly.


Step 1: Open CRM Domain Settings

In your CRM, navigate to "Settings" and then click on "Domains."

Step 2: Add the New Subdomain

Select "Add New Domain" and enter your full subdomain (e.g., "book.justatestdomain.com").

Linking Subdomain

Step 3: Assign to a Funnel or Website

Click "Select Funnel for Domain" and choose the corresponding funnel or website.

Step 4: Set Default Pages

Under "Set default step," choose the specific page or step that the traffic should be directed to. Also, select a "Default 404 page."

Step 5: Finalize the Domain Link

Complete the process by clicking on "Link Domain."


Troubleshooting and Common Questions


Why Isn’t My Subdomain Functioning?

If your subdomain isn't active, remember that DNS changes can take up to 48 hours to propagate. Double-check that you’ve entered the correct IP address and subdomain in NameCheap.

Can I Connect Multiple Subdomains to My CRM?

Absolutely, you can link multiple subdomains to different funnels or pages within your CRM.

How Do I Remove a Subdomain Link?

To unlink a subdomain, go to "Settings" > "Domains" in the CRM, find the relevant subdomain, and select the option to unlink or delete it.



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