Earlier this week, some users experienced issues adding virtual or service area businesses (SABs) in the Prospecting Tool. The flow was temporarily blocked due to technical issues while fetching Google Business data for such prospects.
This issue has now been fixed
We’ve implemented a stronger, layered approach — so even if Google data isn’t available, you can still add prospects and generate reports without interruption.
This update also resolves issues in the Prospecting Form Widget, where some users were unable to submit forms for manual leads.
Tip:
For the most accurate results, we recommend adding the Map URL as shown in the sample placeholder.
- When doing so, open the business in Google Maps and copy the full browser URL — not the “Share” link from the Maps page.

What’s next:
We’re now working on adding direct SAB support in Prospecting search, so you won’t need to manually add these businesses in the future
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