Texas SMS Safeguard — One-toggle to block SMS/MMS to/from Texas (helps SB 140 compliance)

Modified on Fri, 26 Sep at 1:18 AM

What it does

With one toggle, the Platform automatically blocks marketing/promotiona
l SMS/MMS that are to Texas recipients or sent from Texas area-code numbers
 across Workflows, Bulk Send, and other automations
—no rebuilds needed.

Where to find it

Settings → Phone Numbers → Additional Settings → SMS Compliance → Texas SMS Safeguard

Why this helps

Reduces risk under Texas SB 140 for marketing messages.

What’s allowed (and why)

1:1 SMS in Conversations
- allowed because the law permits contact with
existing customers/established relationships
; this is genuine one-to-one service communication.
OTP/2FA & essential notifications
(password resets, appointment reminders, order/shipping updates) - allowed because SB 140 regulates
marketing/solicitation
, not purely
non-marketing service
messages.

What you’ll see when blocked

A one-line notice on the send surface: “Blocked by Texas SMS safeguard (to TX or from TX number).”

Tips

Keep Contact State/Region accurate; area codes help but numbers can be portable.
This feature supports your compliance program; it isn’t legal advice—please confirm your approach with counsel.