Overview
We’re updating carrier rates for outbound voice and incoming minutes in select countries. These changes take effect September 12, 2025 and will be applied automatically.
What’s Changing?
Outbound Voice (Programmable Outbound Minutes)
United Kingdom — Special Services: Other $0.3103 → $0.3260
Uruguay — Mobile $0.4590 → $0.5279
Panama — Mobile $0.0250 → $0.0288
Ireland — Mobile (from SurchargedZone1) $0.0433 → $0.0457
India $0.0632 → $0.0666
Haiti $0.0250 → $0.0294
Vietnam $0.1200 → $0.1380
Australia — Major Cities $0.0200 → $0.0212
Syria — Mobile $0.0500 → $0.0525
India — Major Cities $0.0473 → $0.0497
New Zealand — Mobile $0.4354 → $0.4574
Australia $0.0240 → $0.0252
Inbound Voice
UK — Toll Free Local Incoming Minutes $0.3143 → $0.3300
Italy — Toll Free Mobile Incoming Minutes $0.4394 → $0.4614
Czech Republic — Toll Free Mobile Incoming Minutes $0.3022 → $0.3173
Italy — Toll Free Incoming Minutes $0.1500 → $0.1575
Hong Kong — Local Incoming Minutes $0.0100 → $0.0105
Colombia — Local Incoming Minutes $0.1667 → $0.1752
Puerto Rico — Local Incoming Minutes $0.3250 → $0.3413
What You Need to Do
Nothing - these rate adjustments will be automatically applied on September 12, 2025.
Why It Matters
To help you manage voice-call costs more accurately, especially if you run high-volume calls. We’re communicating ahead so there are no surprises in your billing.
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