WhatsApp: In-App Business Verification

Modified on Tue, 9 Sep at 6:18 AM

We’ve integrated Meta’s Partner-Led Business Verification directly into the Platform. Accounts can now complete WhatsApp Business verification inside —no more jumping to Meta Business Manager.
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What’s New
End-to-end in-app flow from the WhatsApp Settings page.
Document upload & submission to Meta via API—handled by the Platform.
Live status tracking (Pending, Approved, Rejected) with clear rejection reasons and built-in resubmission steps.
Unified visibility: see and manage verification status at account levels.
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Why It Matters
Faster onboarding: cuts verification time by up to 40%.
Higher messaging limits: unlocks movement from 250 → 1,000+ business-initiated conversations/day.
Scale phone numbers: verified businesses can register up to 20 WhatsApp numbers.
? Fewer support tickets: no more stalled or abandoned Meta flows.
How It Works
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Go to Settings → WhatsApp → Business Verification.
Click Start Verification, choose the business to verify (accounts).
Upload required documents (e.g., legal name, address, proof of business).
Submit—we send everything to Meta via Partner-Led APIs.
Track status in real time. If rejected, review the reason, fix the issue, and resubmit in the same screen.
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Customer Impact
Smoother onboarding with zero context switching to Meta Business Manager.
Faster access to advanced WhatsApp API features and higher limits → better adoption and ROI.
Lower churn risk: simpler, reliable verification helps customers scale WhatsApp with confidence.

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