Increase Call Answer Rates with Local Presence Dialing

Modified on Fri, 8 Aug at 3:06 AM

4th of August, 2025
Increase Call Answer rates by calling contacts from the same area code automatically
  • Calling someone in Dallas, Texas (area code of Dallas is 214)
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Automatically uses a number from Dallas (if available)
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  • Calling someone with area code 888
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Screenshot 2025-08-04 at 5
Of all the phone numbers available, call from the phone number with the same area code as the contact automatically; increasing trust and increasing chances of the call being answered.
How to use it?
  • Enable the feature under Settings > Labs > Account tab
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  • Go to Account settings > Phone Numbers > Advanced Settings > Voice Calls > Outbound Call > Default Phone Number for Outbound Calls
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  • Choose Local Presence Dialing
Notes
  • Supports all area codes of a region: If calling a contact with area code 241 in Dallas, you do not have a phone number with area code 241. But you do have a Dallas number with area code 972, the 972 number will be used to make the call
  • Account's default phone number is used as the backup in case no phone numbers matches the region
  • Supports USA/Canada only
  • Supported only on Web currently. Mobile App support coming soon

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