We understand how crucial it is for businesses to manage and respond to reviews from various platforms. To make this easier for you, we’ve made it simple to integrate multiple review platforms into your account. This guide will walk you through the process of connecting review platforms like Yelp, TrustPilot, Google, and many more to centralize your reviews.
TABLE OF CONTENTS
- Steps to Integrate Review Platforms
- Supported Review Platforms
- Key Benefits of Integrating Review Platforms
- Troubleshooting
Steps to Integrate Review Platforms
1. Log in to Your Account
Start by logging into your account.
2. Navigate to Settings
From the left sidebar, click on the Settings option.
3. Go to Integrations
In the Settings menu, locate and click on the Integrations tab.
4. Enter Your Page URL
On the Integrations page, you'll see an option to input your page URL for each platform. Enter the specific URL for the review platform you wish to integrate. Make sure this URL points to your business's review page (e.g., your Yelp page or your Google business profile).
5. Fetch Reviews
After entering the URL, click on the Fetch Reviews button. The platform will automatically pull in the latest reviews from that platform, displaying them in your dashboard.
6. Repeat for Multiple Platforms
You can repeat the same steps to integrate other review platforms. Once done, all the reviews will be displayed in one place, making it easier to monitor, manage, and respond to reviews from a variety of sources.
Supported Review Platforms
You can integrate with the following popular review platforms:
- Yelp
- TrustPilot
- TripAdvisor
- Angie's List
- Avvo
- Better Business Bureau
- Healthgrades
- Booking.com
- HomeAdvisor
- CarGurus
- Cars.com
- Consumer Affairs
- Vitals
- DealerRater
- Yellow Pages
- Zillow
- AirBNB
- App Store
- Google Play
- Agoda
- Amazon
- Ebay
- Hotels.com
- OpenTable
- RateMDs
- ZocDoc
- Lawyers.com
- FourSquare
- Etsy
- Expedia
- Indeed
- Zomato
- Capterra
- VRBO
- Google Shopping
- Glassdoor
- Houzz
- ThumbTack
- WebMD
- FindLaw
- ProductReview
- AliExpress (Upcoming)
- ProductHunt (Upcoming)
- CitySearch (Upcoming)
- AlternativeTo
- ApartmentRatings
Key Benefits of Integrating Review Platforms
- Centralized Management: View all your reviews from different platforms in one place.
- Efficient Response: Quickly respond to reviews across multiple platforms without having to log in to each one individually.
- Improved Reputation Monitoring: Keep an eye on your brand’s reputation across various sites and address concerns promptly.
- Streamlined Workflow: Save time by automating the review-fetching process, eliminating the need to manually check each site.
Troubleshooting
If you experience issues while integrating a review platform, try the following:
- Check the URL: Make sure the page URL is correct and points directly to your business's review page on the platform.
- Ensure Access: Confirm that your account has the necessary permissions to fetch reviews from the selected platform.
- Clear Cache: Sometimes clearing your browser cache can resolve integration issues.
- Support: If the issue persists, reach out to our support team, and we’ll help you get everything up and running.
By integrating multiple review platforms, you can simplify the management of your online reputation, saving you time and effort while boosting your ability to respond promptly to customer feedback.
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