Automatic Time Zone Detection for Online Forms and Surveys

Feature Overview

The automatic time zone detection feature simplifies managing schedules and communications by automatically identifying the time zones of individuals who submit your forms or surveys. This functionality eliminates the need for manual time zone input, making workflows more efficient and ensuring that messages reach recipients at the most appropriate times.

Key Advantages

• Optimized Message Timing: Messages are automatically sent based on the recipient’s local time zone, ensuring that they arrive at the most convenient time.

• Streamlined Contact Management: Time zones are automatically captured and organized within the CRM, eliminating the need for manual data entry.

• Enhanced Global Workflow: With automatic time zone integration, managing communications across different regions becomes more seamless and efficient.

How to Use the Time Zone Feature

1. Accessing the Form or Survey Builder:

• Go to the “Sites” section from the main sidebar.
• You can create a new form or survey, use an existing template, or modify one that you’ve already set up.

2. Adding Fields to the Form/Survey:

• Add all necessary fields to your form or survey as usual.
  

3. Activating Time Zone Detection:

• In the “Styles & Options” tab, locate the “Options” menu and scroll to the time zone setting.

• Enable the time zone feature and click “Save.”
• To return to the main menu, click “Back.”
  
  

4. Viewing Form Responses:

• To review form or survey submissions, go to the “Submissions” section in the top menu.
• Select a form or survey from the list to view submission details, including the respondent's time zone.

Example Use Cases

• Suppose you're hosting a worldwide online event. By using automatic time zone detection, participants’ local time zones will be captured when they register. This allows you to send personalized reminders at ideal times for each region, improving attendance rates and engagement.

Common Issues and Solutions

• Q: Why isn't the time zone being detected properly?
  A: Make sure the time zone feature is turned on in the form or survey settings. If problems continue, review the form setup and check if the submission data is accurate.
  

• Q: Can I manually change a contact’s time zone?
  A: Yes, you can manually adjust time zones by editing the contact’s information within the CRM.