Guide: Email Verification in Forms & Surveys

The email verification functionality allows participants to confirm their email addresses directly within a form or survey. This boosts data accuracy and offers a smoother experience for users.

Why Use Email Verification?

By verifying email addresses, you minimize the risk of receiving incorrect information. This feature enhances the overall quality of the data collected, benefiting both the data collectors and participants by ensuring a streamlined process.

Steps to Enable Email Verification

1. Add an Email Address Field 
Begin by including an email field in your form or survey.

 

2. Activate the Email Validation Feature 
Click the email address field to open its settings, then toggle the "Validate Email" option.

 

How the Email Verification Process Works

1. Entering the Email Address: 

Participants will input their email address into the form’s designated field.

 

2. Visibility of Verify Email Button: 
Once a valid email is entered, the "Verify Email" button will become visible to the user.

 

3. Sending the Verification Code: 
Clicking the verification button sends a code to the provided email address.

4. Verification Code Submission: 
Users will then input the code into the form to verify their email.

 

Benefits of Email Verification

Adding this feature improves the overall quality of collected data, ensuring more accurate and reliable responses. It also enhances the user experience, making it more seamless and professional.

Common Questions

• Is email verification mandatory?
  Yes, email verification is required to maintain the accuracy of the information submitted.
  
  

• Does email verification automatically apply to all forms?
  No, this feature must be manually enabled for each individual form or survey.

Troubleshooting

• Didn’t receive the verification code?
  Check the spam or junk folder, verify the email address, and request the code again if necessary.
  
  

• Incorrect code entry?
  Double-check the code for accuracy and request a new one if it has expired.
  
  

• Verify button not showing?
  Ensure the email is valid. If the problem persists, refresh the form or try again.
  
  

• Email verification issues?
  Make sure your internet connection is stable, update your browser, and clear the cache if necessary.