How to Supercharge Your AI Bot Training Using Google Docs

Modified on Wed, 4 Sep at 2:55 PM

Why Google Docs is a Game Changer for AI Bot Training

Discover the perks of integrating Google Docs for training your conversational AI bots:

  • Simplified Bot Learning: Google Docs makes training your AI bot easier and faster, providing an intuitive way to enhance bot interactions.

  • Real-Time Tweaks: With Google Docs, you can make on-the-spot corrections, refining the AI's replies immediately to ensure accurate, contextual responses.

  • More Training Possibilities: Offering more than just URLs, Google Docs enables a versatile range of training materials to improve your bot's knowledge base.


How to Train Your AI Bot via Google Docs: A Stepwise Guide

Use these easy-to-follow steps to leverage Google Docs for training your conversational AI bots:

Step 1: Open Bot Training Settings

Head to the "Conversation AI" area within your CRM and access the bot training module.


Bot Training Settings


Step 2: Insert Your Google Docs Link

Add the public link to the Google Docs file that contains the data for training your bot.


Exact URL


Step 3: Verify Document Permissions

Make sure your Google Docs file is set to public viewing. Adjust the permissions as needed.

Step 4: Fetch the Data Automatically

Click on "Get Data." The CRM will automatically gather the content from the linked Google Docs document and add it to your bot's training material.


Get Data

Step 5: Leverage the Power of Google Docs for AI Bot Training

Once the data has been integrated, your AI bot will be better equipped to manage tasks like answering questions, booking appointments, and more, across multiple channels.


Get the Most Out of Your AI Bot with Google Docs

Integrating Google Docs into your AI bot training strategy ensures better, faster responses to customer inquiries. This update offers flexibility and efficiency, keeping your bot well-trained for evolving business needs. Be sure to frequently revise your training documents to keep the bot aligned with your business goals.



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