Automating Abandoned Cart Emails

Key Advantages:

• Boost Revenue: Automatically remind customers about their incomplete purchases, helping to recover lost sales.

• Save Time: Automated notifications eliminate the need for manual follow-ups, making the process more efficient.

• Personalization: Choose from default templates or create custom ones that align with your brand’s tone and style, enhancing the impact of your messages.

How to Set Up Automatic Abandoned Cart Emails

To set up and customize your automated emails for abandoned carts, follow these instructions:

Step 1: Access Settings

• From the left-side menu, select the Payments tab.

• Navigate to the Settings option at the top of the page.

Step 2: Configure Notifications

• Once in Settings, click on Notifications.

• Choose an email template and define when the email should be sent.

• Select your desired email template and the delay time for sending it.

• Click Save to confirm the changes.

Step 3: Create or Modify Email Templates

• Go to the Marketing tab on the left-side menu.

• Click on Email in the top navigation.

• To create a new template, click +New, or edit an existing one.

Step 4: Customize Your Emails

• Add text blocks to your email by clicking the + icon.

• Use the Custom values option in the top menu to insert personalized variables related to E-commerce.

• Incorporate these variables into your email design to tailor the message to each customer.

By following these steps, you can craft personalized and impactful abandoned cart emails that encourage customers to finalize their purchases.

Common Issues and FAQs

Q: Can I use my own design for the emails?
A: Yes, you can either use the provided templates or fully customize them in the email editor to suit your brand.

Q: When will the emails be sent after the cart is abandoned?
A: You can adjust the timing in the Notifications settings to match the behavior patterns of your customers.

Q: What if the customer completes the purchase before the email is sent?
A: The system monitors cart activity in real-time, and if the purchase is made, the email is automatically canceled.