Creating and Personalizing Review Widgets

Modified on Mon, 26 Aug at 5:07 PM

Harnessing the power of customer feedback through customized review widgets can significantly enhance your brand's online presence and build credibility with your audience. With the Review Widget Personalization feature, businesses have the ability to design widgets that reflect their unique branding and engage their customers effectively. This guide will take you through each step of crafting and customizing your review widgets to align with your business objectives.

Accessing the Widget Personalization Tool

To begin crafting your personalized review widget, navigate to the Reputation section and select the Widgets tab.
Start the process by clicking the 
Create Widget button. Alternatively, explore pre-designed options by selecting a template from the Templates tab.

Accessing the Widget Tool

Structuring Your Widget: Layout Options

In the Layout tab, you have control over the foundational design of your widget:

  • Determine where your reviews will be sourced from, such as Google My Business or Facebook.

  • Select the widget style that best fits your site: List, Masonry, Grid, Carousel, or Legacy.

  • Set the maximum number of reviews to display.

  • Apply rating filters to showcase specific reviews (ensure compliance with local regulations regarding review filtering).

  • Opt to display or hide the "Powered by" section at the bottom of the widget.

Layout Tab

Enhancing Widget Content: Customizing Header and Description

Within the Content tab, you can refine the textual elements of your widget:

  • Edit the widget's title and description to ensure it aligns with your brand’s voice and captures the viewer's attention.

  • Customize the header to include or exclude elements like the overall rating, total number of reviews, and a "Write a review" button.

Content Tab

Designing Visuals: Appearance Settings

The Appearance tab provides options to adjust the aesthetic appeal of your widget:

  • Choose between pre-set themes, such as Light or Dark, or create a fully customized theme by altering colors for various components, including the header, review text, and star ratings.

  • Select fonts and colors that best reflect your brand identity.

Appearance Tab

Fine-Tuning Widget Behavior: Settings Adjustments

In the Settings tab, you can modify how your widget functions:

  • Decide which review details to display, such as the date and reviewer's icon.

  • Exclude reviews that lack a written description, if necessary.

  • Copy the provided embed code to integrate the widget seamlessly into your website.

Settings Tab

Saving and Managing Your Widgets

After personalizing your widget, assign it a clear, descriptive name for easy reference.
View and manage all your widgets in the 
Saved Widgets tab.
You can either save the widget for future use or deploy it immediately on your website.

Saving and Managing Widgets

Removing Unneeded Widgets

To delete a widget that is no longer needed, click the menu icon located in the upper corner of the widget.
Please note, widgets currently live on your site cannot be deleted directly. To remove a live widget, you must first create and assign a different widget as the active one.

Deleting a Widget

With the Review Widget Personalization feature, you can craft visually appealing and brand-consistent widgets that showcase customer feedback effectively. By adjusting the layout, content, appearance, and settings, you can create a tool that not only enhances user engagement but also strengthens your online reputation. Begin building your custom review widgets today to make a lasting impact in the digital landscape.


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