What’s New in Social Planner:
You can now manage Instagram comments directly inside Social Planner!
Building on our earlier rollout for Facebook, this update brings Instagram comment engagement into the same unified inbox so you can reply, mention, and manage conversations across both platforms without switching tabs.
Key Highlights
- Reply to Comments:Respond to comments on Instagram posts right from Social Planner.
- Threaded Replies:Maintain context by replying to comment threads directly.
- Filters:Toggle between Latest and Top Comments for focused engagement.
- Mentions:Tag or mention public Instagram profiles while replying.
Why This Matters
- Boost engagement and strengthen community interactions from a single place.
- Save time by skipping platform switching for replies.
- Deliver faster, contextual responses to improve engagement rate.
- Increase content visibility through timely engagement & response.
How to Use It
1️⃣ Go to Marketing → Social Planner → Comments
2️⃣ Open the Comments tab to view and reply
3️⃣ Reply, mention, and manage threaded conversations, all inside Social Planner!
4️⃣ Use the filter to switch between Latest or Top comments
Note:
Support for all other platforms is coming soon!
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