Embedded/Inline Voice AI Chat Widget

Modified on Wed, 5 Nov at 7:55 AM

The Voice AI Chat Widget now supports a new Embedded/Inline placement option
, allowing users to seamlessly integrate the widget within their website content rather than having it float in a corner. This enhancement makes the Voice AI experience more natural and immersive, giving businesses greater flexibility in how they present conversational AI on their sites.

What’s New?

Added
Widget Placement
options in the
Style tab
, users can now choose between:

Sticky (Default)
: Floats on page corner, immovable.
Embedded/Inline
: Renders inline inside page content.

Dynamic behavior
based on placement:

For Embedded/Inline, customization simplifies to avatar and theme only.
Themes shift from Chat Window Themes to Avatar Themes.
Contact form toggle and widget position grid are hidden automatically as those won't be needed for the embedded type of voice AI widget.

Preview Enhancements
:

Embedded mode shows inline content block view.
Sticky mode continues to reflect floating preview with live styling updates.

How to Use?

Go to
Sites > Chat Widget > Open an existing or create a new Voice AI chat widget > go to Style tab
.
Under
Widget Placement
, select
Embedded/Inline.
Customize avatar, theme, and button text (under
Chat Window
) as per your specifications.
Click
Get Code
> Copy the
inline embed snippet
.

Paste the snippet inside any webpage section where you want the Voice AI widget to appear.

Below
attached screenshots
depict how a voice AI chat widget can be embedded in a funnel.

Why This Feature?

This enhancement gives businesses greater flexibility to embed the Voice AI Widget
 directly within their page layout, making conversations feel natural and seamless. It’s perfect for users who want an integrated, on-brand experience 
instead of a floating chat bubble.

What’s Next?

Phase 2: Introduction of
multiple new themes
for the Embedded mode.
Embedded/Inline Chat Widgets
support will also be extended to
Live Chat
, bringing the same smooth inline experience to text-based interactions.

 Notes:

Mobile responsive by default.
Multiple inline placements supported with the same Voice AI agent configuration.
A combination of embedded and sticky(chat bubble) can also be used in a website/funnel, users can use it however they want.