We’ve enhanced the Reputation Management email builder to support multiple review platform links in a single Email. This means your customers can now choose where they’d like to leave a review, increasing flexibility and boosting response rates.
What’s New?
You can now:
- Add multiple review links (Google, Facebook, Yelp, etc.) in a single email
- Customise CTA text for each platform (e.g., “Leave a review on Google”)
- Select/Unselect, Reorder, and Delete links easily in the builder
- Choose a specific GBP page if multiple are connected for a location
- Get built-in error validation to ensure all links are valid
What You Can Do:
- Give customers more platform choices to leave reviews
- Improve conversion by reducing friction in the review flow
- Tailor and prioritise links using drag-and-drop reordering
- Personalise CTAs to match tone and platform intent
- Preview and schedule emails with full control over review link layout
Available under:
- Reputation → Email Requests → Email Builder/Create New → Review Links
- The Review Links Component will autoselect and show all the platforms connected for you
We’re always looking for ways to make review collection smarter and easier.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article