What's New:
We've refactored the Drip action to address critical performance issues and improve slot management efficiency.
Key Improvements:
1. Advanced Setting Window Compliance
- Drip logic now properly respects workflow's advance setting window
- Fixes issue where outbound communications after drip mode would queue excessively during business hours
- Prevents communication surges when business hours open
2. Intelligent Slot Management
- Automatic slot clearing when all contacts are removed or force-pushed from a drip action
- Released slots become immediately available for the next set of contacts
- Eliminates slot blocking issues that previously prevented new contacts from entering drip sequences
Why This Matters:
- Smoother Communication Flow– No more overwhelming bursts of outbound messages when business hours begin
- Improved Resource Utilization– Freed slots allow for better drip campaign efficiency
- Better Contact Experience– More evenly distributed communication timing
- Enhanced Workflow Performance– Eliminates bottlenecks in high-volume drip campaigns
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article