Countdown Timer Placeholder in Template Sharing

Modified on Wed, 18 Jun at 7:21 AM
The Problem Statement
Previously, when a user shared or continued an email template containing a countdown timer, the timer element would be deleted. This caused confusion and required users to manually re-add the timer each time.
What’s New 
Now, when you share or continue a template with a countdown timer, a placeholder appears instead of deleting it.
Benefits 
No lost timers: The timer’s location is saved.
Saves time: No more manual re-adding after sharing.
Clear workflow: Easy to see where to insert a new timer.
Works for all templates: Placeholder appears in both new and existing templates.
How to Use 
Go to Marketing → Email Builder
Open or create a template with a countdown timer
Share or continue the template to another location
The receiving location will see a countdown timer placeholder instead of a deleted timer
Preview your changes as needed
Notes 
Placeholder is just for position—not a functional timer.
Helps maintain consistent layouts when collaborating.
Works in all email templates with countdown timers.